GovAssess

Accessible to All Users

Accessibility Statement

GovAssess is committed to ensuring digital accessibility for all users, including individuals with disabilities

Our Commitment to Accessibility

GovAssess is committed to ensuring that our platform and all digital services are accessible to everyone, including individuals with disabilities. We believe that equal access to assessment opportunities is not just a legal requirement—it is a fundamental right.

We are dedicated to conforming with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and meeting Section 508 of the Rehabilitation Act requirements. Our development team continuously works to enhance the accessibility and usability of our platform, ensuring that all candidates, regardless of ability, can access and complete assessments in a fair and equitable manner.

Accessibility is integrated into every phase of our design and development process. We conduct regular accessibility audits, engage users with disabilities in our testing processes, and remain responsive to feedback to ensure our platform meets the highest standards of digital accessibility.

Accessibility Standards We Follow

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Section 508

Full compliance with Section 508 of the Rehabilitation Act, ensuring our platform is accessible to federal employees and members of the public with disabilities.

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WCAG 2.1 Level AA

Adherence to Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the internationally recognized standard for web accessibility.

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ADA Compliance

Meeting Americans with Disabilities Act (ADA) requirements for digital accessibility in employment testing and online services.

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UGESP Standards

Compliance with Uniform Guidelines on Employee Selection Procedures regarding test accommodations and accessibility requirements.

Accessibility Features

Our platform incorporates numerous features designed to ensure accessibility for all users:

Keyboard Navigation

  • Full keyboard accessibility throughout the platform
  • Logical tab order for efficient navigation
  • Visible focus indicators on all interactive elements
  • Keyboard shortcuts for common actions
  • No keyboard traps that prevent navigation

Screen Reader Support

  • Compatible with JAWS, NVDA, and VoiceOver
  • Semantic HTML for proper content structure
  • ARIA labels and landmarks for navigation
  • Descriptive alt text for all images
  • Clear heading hierarchy throughout

Visual Accessibility

  • Sufficient color contrast ratios (WCAG AA compliant)
  • Resizable text up to 200% without loss of functionality
  • No reliance on color alone to convey information
  • Clear, readable fonts with adequate spacing
  • Zoom functionality without horizontal scrolling

Content Clarity

  • Plain language and clear instructions
  • Consistent navigation and page layouts
  • Descriptive link text and button labels
  • Error messages with clear guidance
  • Predictable and consistent functionality

Multimedia Accessibility

  • Captions for video content
  • Transcripts for audio materials
  • Text alternatives for multimedia assessments
  • Audio descriptions when applicable
  • Adjustable playback controls

Responsive Design

  • Mobile-friendly interface
  • Adaptable to different screen sizes
  • Touch-friendly controls with adequate size
  • Portrait and landscape orientation support
  • Compatible with assistive technologies on mobile

Testing Accommodations

We support a wide range of testing accommodations to ensure fair access for all candidates:

Extended Time

Flexible time extensions configurable by administrators, including 1.5x, 2x, or custom time allocations based on documented needs.

Additional Breaks

Scheduled and unscheduled break periods can be incorporated into testing sessions without penalty to accommodate medical needs.

Screen Reader Compatibility

Full support for major screen reading software with optimized content structure and navigation for blind and low-vision users.

Zoom and Magnification

Platform supports browser zoom functions and screen magnification software without loss of content or functionality.

Alternative Formats

Test materials can be provided in alternative formats including large print, Braille-ready files, and audio versions upon request.

Assistive Technology

Compatible with various assistive technologies including speech recognition software, alternative input devices, and adaptive keyboards.

Color and Contrast

High contrast modes available, with no information conveyed by color alone to support users with color vision deficiencies.

Cognitive Support

Clear instructions, consistent layouts, and simplified navigation options to support users with cognitive disabilities.

Continuous Testing and Improvement

We maintain an ongoing commitment to accessibility through regular testing and continuous improvement:

  • Regular Audits: We conduct quarterly accessibility audits using automated tools and manual testing with assistive technologies.
  • User Testing: We engage individuals with disabilities in our user testing programs to gather real-world feedback on accessibility and usability.
  • Third-Party Evaluation: Independent accessibility experts review our platform to identify areas for improvement and verify compliance.
  • Developer Training: Our development team receives ongoing training in accessibility best practices and emerging standards.
  • Documentation: We maintain comprehensive accessibility documentation for administrators and support staff to ensure proper accommodation implementation.
  • Remediation Process: When accessibility issues are identified, we prioritize remediation based on impact and work quickly to implement fixes.

Accessibility Support

We welcome feedback on the accessibility of our platform and are committed to addressing any barriers you may encounter. If you experience difficulty accessing any part of our platform or need to request a testing accommodation, please contact us.

Accessibility Coordinator

Email: accessibility@govassess.com

Phone: 1-800-555-0123

Response Time: We strive to respond to all accessibility inquiries within 2 business days

When contacting us, please provide:

  • Description of the accessibility issue encountered
  • The web page or feature where the issue occurred
  • Assistive technology being used (if applicable)
  • Browser and operating system information

Accessibility Statement Updates

We review and update this accessibility statement regularly to reflect changes in our platform and evolving accessibility standards. Our commitment to accessibility is ongoing, and we continuously work to improve the user experience for all individuals.

Last Updated: October 18, 2025

Last Reviewed: October 18, 2025

Next Scheduled Review: January 2026

This accessibility statement applies to www.govassess.com and all associated assessment delivery platforms.