Manage all candidate-facing communications including email templates, SMS messages, security agreements, and portal content
Customize the email sent to candidates with their unique test access link.
{{candidateName}} - Candidate's full name
{{testUrl}} - Unique test access link{{windowName}} - Name of the test window
{{expirationDate}} - Link expiration date and time
Customize the SMS sent to candidates with their test links. Keep it concise!
Important: Keep SMS under 160 characters to avoid multi-part messages and extra costs.
{{candidateName}} - Candidate's full name
{{testUrl}} - Unique test access link{{windowName}} - Name of the test window
{{expirationDate}} - Link expiration (short format)
Customize the reminder email sent to candidates who haven't started their test.
When enabled, reminders can be sent manually from the Test Windows page.
{{candidateName}} - Candidate's full name
{{testUrl}} - Unique test access link{{windowName}} - Name of the test window
{{expirationDate}} - Link expiration date{{daysRemaining}} - Days until window closes
Customize the reminder SMS sent to candidates who haven't started their test.
When enabled, SMS reminders can be sent manually from the Test Windows page.
{{candidateName}} {{testUrl}} {{daysRemaining}}
Configure the email sent to candidates when their test results are available. This feature can be enabled or disabled per test battery.
The "Send Results Email" toggle is configured individually for each test battery on the Batteries page. This template defines the content of those emails.
Master toggle. When disabled, no results emails will be sent regardless of battery settings.
{{candidateName}} - Candidate's full name
{{positionTitle}} - Position they applied for{{completionDate}} - When they completed the test
{{portalUrl}} - Link to candidate portal
This agreement is shown to candidates before they begin testing. Candidates must acknowledge this agreement to proceed. The agreement is displayed when a test battery has "Show Security Agreement" enabled.
The security agreement display is controlled per battery via the "Show Security Agreement" toggle on the Batteries page.
Customize the welcome message and instructions shown to candidates when they log into the Candidate Portal.